Choosing your feedback

Feedback is one of the most valuable resources we have in developing.  Learning how to use it wisely is a skill in itself.  Feedback is after all only one person’s opinion and one person’s opinion may not be representative.  Accepting that you’ll never please everyone is an important lesson in not driving yourself crazy with […]

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Projecting not shouting

Quiet is the name of Susan Cain’s seminal book on introverts.  Anyone who identifies as an introvert has inevitably been asked “why are you so quiet?” at some (in reality probably many) points in their life.  Introverts think before speaking, so don’t just say whatever is in their head, often hesitating to say anything at […]

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Speaking up

I often hear from friends and colleagues of pointless meetings, uninspiring leaders and frustrating relationships (something I’ve blogged about before).  I believe they tell me about these things because they know of my love of governance and especially Roberts Rules of Order in running an effective meeting. Plus public speaking is a passion. What is […]

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Slowing down

A typical Toastmasters speech is between five and seven minutes long.  When I first started out in Toastmasters, I would write around 800 words and delivering this length of speech would take around six minutes.  Now, if I write more than 700 words for a speech, I’m in serious danger of going over the time […]

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Communication Congruence

If you’ve ever done some kind of communication training, you’ve probably heard some discourse on the relative importance of the content of what you say, how you say it (tone of voice) and what your appearance conveys (facial expression and body language). You may have seen this chart: This is based on research by Professor […]

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